One of the key ambitions of the UK Government, set out in its 10 Year Health Plan, is to “make the NHS the most AI-enabled care system in the world”. In support of this goal, in September 2025 the Medicines and Healthcare products Regulatory Agency (MHRA) announced the creation of a new National Commission into the Regulation of AI in Healthcare. Patient Safety Learning highlights the key issues included in its response to the MHRA call for evidence on the regulation of AI in healthcare.
When psychological safety fails, patient safety follows
Psychological safety is the foundation that enables incident reporting, learning from error, early risk escalation and team-based decision-making. Staff must feel safe to speak up, to report concerns, to admit uncertainty or error. When they do not, harm follows. In a blog for the hub, Aderonke Opawande explains why psychological safety is not optional in patient safety.
What are you seeing in your part of the system? What feels unsafe that is not being discussed? What learning is being lost? Join the conversation here.
An experience of managing change in the NHS
At a Patient Safety Management Network meeting last year, Amy Wood gave a presentation on her experience of managing change in the NHS. Speaking about her time at Chase Farm Hospital, Amy presented to the Network how Chase Farm Hospital moved to a new hospital building and implemented a new Electronic Patient Record system whilst ensuring patient safety was maintained. We asked Amy to share her insights in a blog for the hub.
Have you been involved in a change management project? We'd love to share them on the hub. Email content@pslhub.org.
An experience of managing change in the NHS
At a Patient Safety Management Network meeting last year, Amy Wood gave a presentation on her experience of managing change in the NHS. Speaking about her time at Chase Farm Hospital, Amy presented to the Network how Chase Farm Hospital moved to a new hospital building and implemented a new Electronic Patient Record system whilst ensuring patient safety was maintained. We asked Amy to share her insights in a blog for the hub.
Have you been involved in a change management project? We'd love to share them on the hub. Email content@pslhub.org.
Is the patient voice fading?
Patients, families and carers often see risks first, experience harm directly and notice when care does not quite join up. They move across services and settings, observe patterns over time, and are frequently the first to recognise when something feels unsafe. The importance of the patient voice is discussed in two new blogs on the hub. In the first, Claire Cox, Associate Director at Patient Safety Learning, reflects on the changing landscape of health and care in the NHS and the impact this is having on patients' and families' voices being heard and acted upon, and in a second blog Risa Mallory, a retired psychotherapist from Canada and patient advocate, describes why patient involvement is critical when things go wrong in healthcare.
Over the last decade, there has been a real and welcome shift in how patient safety is understood. The language has changed. There is broader acceptance that harm is rarely the result of a single individual failure and that learning requires curiosity, systems thinking and psychological safety. However, the NHS risks slipping backwards on patient safety. Healthcare Services Safety Investigation Body (HSSIB) Chair Ted Baker blogs about lessons from safety investigations, the confusion between safety and quality, culture under pressure and why this matters now.
On the 20 January 2026, a selection of Patient Safety Partners, who are also members of the Patient Safety Partners Network, wrote to a number of key stakeholders outlining their concerns around staff fatigue, supporting the need to recognise why staff fatigue is a patient safety issue and why organisations need to address this.
Katie Dawson is a hypothyroidism sufferer and needs specific treatment to keep herself well. In this opinion piece, she explains why she resorted to sourcing her own medication from abroad and calls for an individualised care approach to hypothyroidism, so that everyone can access the treatment they need.
Across Uganda, patients are increasingly experiencing infections that no longer respond to commonly used antibiotics. This blog from the Uganda Alliance of Patients’ Organizations (UAPO) argues that strengthening antimicrobial stewardship in Uganda requires placing patients at the centre of the response and highlights the strategic positioning of the UAPO to lead this shift in line with national and global priorities.
Do you have insights to share around patient safety? We would love to hear from other countries and organisations on the work they are doing. Email content@pslhub.org.
Aurora Todisco, our Topic leader for Patient Engagement, shares her Lived Experience Involvement toolkit. A practical resource designed to help anyone involved in patient and public involvement, engagement or lived experience work – whether you’re just starting out or looking to strengthen existing practice.
Phil Ross is the Chair of the Design in Mental Health Network, Co-Founder of Safehinge Primera, and a Trustee at the Centre for Mental Health (UK). In this blog, Phil describes a collaborative Quality Improvement project that aimed to ensure a door alarm system acted as a trusted safety aid, not a constant distraction.
Philly Baines is a patient advocate and Founder of Thrush Support. She is living with chronic pain following recurrent thrush infections and vulval nerve damage. In this opinion piece, Philly shares her experience and calls for action to make sure patients and healthcare professionals are more aware of the risk of thrush-associated nerve damage.
This interactive half day course uses audio and video case studies and scenarios to explore common barriers to effective communications and what can be done about them.
Training to support the development of core understanding and application of systems-based patient safety incident response throughout the healthcare system - in line with NHS guidance, based upon national and internationally recognised good practice.
This month PSMN members have been sharing their experiences of undertaking investigations using the PSIRF tools, including challenges faced and approaches that have worked well.
In their February meeting, Network members were joined by Claire Cox, Associate Director at Patient Safety Learning, who facilitated a discussion about how the NHS currently approaches engaging with patients, family members and staff in Patient Safety Incident Investigations and when conducting local learning responses.
At the January PSEN meeting, Mark Sujan from the Health Services Safety Investigations Body (HSSIB) joined Network members to facilitate a discussion around what patient safety education teaching should look like, and posed the question whether this training should be taught by certified individuals.
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