Recently, two finalists at the Picker Patient Experience Network 2025 Awards shared their projects with the hub.
The Cheshire and Merseyside Cancer Alliance explains how patient stories are deliberately integrated into their governance, learning and pathway redesign, and how this approach transformed storytelling from passive listening into active improvement. Kelly Morley at Nottingham University Hospital tells us about the their noise at night sleep pack project and why renewed focus on reducing noise at night was so important.
Do you have a patient safety project you would like to share wider? We would love to share it on the hub. Please email content@pslhub.org with details.
Reflections from the Patient Safety Forum 2026
In February, Public Policy Projects hosted their annual Patient Safety Forum in partnership with Patient Safety Learning. Held at the Royal College of Surgeons of England in London, it was attended by senior healthcare leaders, patient safety experts, representatives from the HealthTech industry, frontline healthcare professionals and patients. Patient Safety Learning reflects on the day through a series of blogs:
You can apply to join the Patient Safety Management Network by signing up to the hub today. When you complete the registration form you’ll see a section called ‘Join a private group’, please tick the box by the relevant Network. If you are already a member of the hub, please email support@pslhub.org.
Barriers to care for people with rare diseases
Two recent blogs on the hub have highlighted the barriers and the fragmented care system for people with rare diseases. In the first, Stuart Ball, following the death of his wife Rachel, asks for an accountable model, with clear ownership, for cumulative hereditary risk review following across time and specialties. In the second blog, Rob Galloway, Emergency Medicine Consultant and Founder of the charity Rare People, talks about his daughter’s recent diagnosis of a rare genetic condition. He describes the barriers to safe and equitable care for people with rare diseases, and his hopes for future treatment development, supported by AI.
hub Topic lead Gethin Bateman reflects on the challenges of identifying issues and, more importantly, assessing patient harm in a digital context. These thoughts aren’t theoretical, they come from day‑to‑day reality: the calls, the investigations, the conversations and the moments where something in the digital healthcare system doesn’t work the way it should—and a patient feels the impact.
When repeated harm occurs in healthcare, public debate often centres on identifying an individual responsible. Although accountability is essential, patient safety may be better served by asking another question first: Were there earlier signals that something was going wrong? This blog reflects the perspective of Aditi Desai, a surgeon with nearly three decades of clinical experience.
Chris Elston, a patient safety education lead, shares his journey on how he learnt and used thematic analysis in his trust, which led to him designing a lesson for his colleagues and then wider teaching outside his organisation.
The Professional Standards Authority have published their updated and combined Standards for the organisations they oversee and accredit. In this blog, Amanda Partington-Todd, Interim Director of Regulation and Accreditation, explains why the new Standards are good for patient safety.
Published by NHS Wales Performance and Improvement, this plan is intended to guide and drive patient safety improvements throughout Wales over a five-year period. It aims to reduce avoidable harm and build a culture where learning and improvement are at the heart of everything the NHS does.
In this blog, Aurora Todisco, hub Topic leader for Patient Engagement, shares her advice (and a handy ‘mini-guide’) to help people make the shift from consultation to co-production.
At this event, attendees will meet experts in culture, clinicians, patient safety who will be highlighting why changes need to be made and how individual healthcare professionals can apply good practice to address the challenges. You will gain a deep understanding of what psychological safety is and why it is essential to promote and deliver a safety culture in healthcare.
This month, we heard from Elaine Francis and Clare Collins from Northumbria Healthcare NHS Foundation Trust on how their trust has aimed to improve patient safety though a project to remove caffeinated drinks; Steph Cormack from Sandwell and West Birmingham Hospital shared the work she has been doing with PSIRF and coroners; and Claire Cox shared how she had engaged with a family in a PSII.
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